OneDesk is social software that connects employees, partners and customers to the product or service development process. More specifically, OneDesk is a suite of tightly integrated applications including feedback management, innovation and ideas management, help desk, requirements management, project management, product roadmapping and issue tracking.
- New user interface - Easier navigation - Customizable themes, skins, sizes and colors for customer portal
collaboration, project management, issue tracking, product management, product roadmapping, feedback management, requirements management