Helprace is a new type of customer service software. It consists of a feedback system, community, a knowledge base and a help desk all centered around your brand. Companies can:
1) prioritize ideas, questions and praise (and act on them),
2) provide instant answers using Helprace search and self-service
3) solve every customer issue using a simple help desk ticketing system.
Lastly, businesses can customize every Helprace feature to offer a complete customer service solution in line with their goals.
Customer support, helpdesk software, customer service, helpdesk, knowledge base, customer service software